I lead a team of five to manage and enhance IAM infrastructure and open-source services across approximately 100 Red Hat Enterprise Linux and Windows servers, both on-premises and in AWS. I streamlined request and approval processes through ServiceNow workflows and implemented MFA hardening and IdP certificate rotation for 500+ applications. Additionally, I developed and executed migration plans to SCIM for provisioning workflows, standardized work management in Jira, and established enterprise IAM analytics and reporting in Tableau. I also analyzed and reverse-engineered legacy Java codebases to reduce technical debt and decommission servers.

Administered campus-wide Active Directory Domain Services (AD DS) and addressed vulnerability remediation. Managed campus-wide Authentication and Enterprise Directory (ED) services on OpenLDAP, handling upgrades, lifecycle management, and certificate rotation. Leveraged GitHub and Puppet for configuration management with warm stand-by nodes in AWS for redundancy. Administered Shibboleth Single Sign-On (SSO) service, and Grouper for campus-wide authorization management. Conducted current state analysis and developed detailed architecture documentation to establish framework for modernization.

Provided continued solutions architecture for Northwestern Medicine’s Identity & Access Management Program after moving to Los Angeles from Chicago.

Conducted business analysis, product management, and process optimization for Philadelphia-based healthcare startup. 

Designed and developed three-tier SaaS web application for commercial real estate appraisal firm, specializing in agricultural land appraisals. Technologies used include Google Cloud Platform (GCP), React.js, Next.js, OAuth/OIDC, Terraform, Postgres/SQL, express, and Swagger for API documentation.

Provided continued solutions architecture for Northwestern Medicine’s Identity & Access Management Program after moving to Los Angeles from Chicago.

Conducted business analysis, product management, and process optimization for Philadelphia-based healthcare startup. 

Designed and developed three-tier SaaS web application for commercial real estate appraisal firm, specializing in agricultural land appraisals. Technologies used include Google Cloud Platform (GCP), React.js, Next.js, OAuth/OIDC, Terraform, Postgres/SQL, express, and Swagger for API documentation.

After graduate school, I joined Invoyent as an associate consultant. Invoyent specialized in healthcare payor-side consultancy services. My first project was insurance appeals process optimization for Blue Cross Blue Shield of Minnesota, in Minneapolis.

Following this project, I worked for HCSC in Chicago just north of Millenium park, leading Quality Assurance for Enterprise Marketing Automation projects. My last project before I left for NM was adjudication rules analysis, where we analyzed for discrepancies between claims adjudication rules in various products, policy, and documentation.

While at Invoyent, I created processes for Asset Management, and curriculum for learning about the complex world of Medicare and Medicaid offerings.

Just after I left for Northwestern Medicine, Invoyent was acquired by West Monroe Partners in July 2016.

The UC Berkeley Master of Information and Cybersecurity (MICS) program prepared me for leadership roles in cybersecurity via integration of technical expertise with social, legal, and ethical domains of cybersecurity. I took in-depth courses in secure coding, cryptography, network security, and privacy engineering while also addressing broader topics such as cyber risk, national security, and privacy. I also learned of Hany Farid through the program. I believe his work, and others in deep fake detection, will become extremely important to a high-functioning society in the near future.

I did some cool projects:

• Visualization of Elliptic Curves over Finite Fields
• Finding PII via Data.gov Metadata Analysis
• Finetuned Llama-3 8B to Identify Quasi-identifiers in Datasets: QuasID

Core courses of KSU’s Industrial Engineering program include Quality Engineering, Advanced Production & Inventory Control, Operations Research, Industrial Simulation, Engineering Economic Analysis, Normative Theory of Decisions & Games, and Statistical Quality Control.

While at K-State, I was a Teaching Assistant for Production Planning & Inventory Control, and Fundamentals of Engineering. In these roles, I developed rubrics and graded papers, and helped teach the curriculum.

I also worked at Hale Library, where I helped to digitize, OCR, and publish 1,000s of aerial photographs and paper dissertations, which are available through their Digital Archives.

For my Master’s project, I worked with Children’s Mercy in Kansas City to build a mixed integer linear program (MILP) with the goal of minimizing variance in nurse staffing. They were having issues with surgery cancellations due to inadequate nurses in their pediatric intensive care unit (PICU). These cancellations resulted in significant grief to the families involved, in addition to lost hospital revenue. This resulted in reduction of surgery cancellations due to nurse staffing restrictions of almost 100%! We published a paper to the IIE Annual Conference & Expo in 2014, which can be found here.

I serve on the Board of the Foster Care Legal Network, which is a DBA of the Human Trafficking Legal Network. The Foster Care Legal Network aims to support youth in foster care by providing social, legal, and educational resources to help them succeed. There, I stood up the Simply Friends program’s website, which can be found in my project portfolio here.

Minds Matter is a non-profit founded in 1991, helping high-achieving, low-income high school students gain admission to four-year colleges and universities. It does so by pairing students with mentors and tutors, providing test prep resources, and fully funding paid summer programs at top universities.

As Director of Technology, I maintained the MindsMatterChicago.org WordPress site, including integrations to MailChimp for automated marketing campaigns, and Qgiv, which was used as the fundraising platform. I also managed the Google Workspace directory and internal intranet site, which was used for communications and repository for students, mentors, and other individuals on the leadership team. I used Google App Scripts to automated provisioning/deprovisioning of mailing lists for different student classes and management teams.